Head of Facilities
Location: Dublin
Contract: Permanent, Full-Time
Industry: Legal / Professional Services
The Head of Facilities will lead the facilities and office services function, ensuring the effective delivery of hard and soft services, compliance with health & safety, and the execution of key property-related projects. This role requires strong strategic thinking, operational excellence, and senior stakeholder management within a professional services environment.
Key Responsibilities
* Lead, manage, and develop the Facilities and Office Services team.
* Set objectives, conduct performance reviews, and ensure high service standards.
* Foster a culture of continuous improvement and customer service.
* Oversee day-to-day facilities operations including maintenance, cleaning, security, catering and office services.
* Ensure proactive and reactive maintenance is delivered effectively.
* Manage office layout, space planning, and small works projects.
* Coordinate office moves and refurbishments.
* Lead major property projects including refurbishments, relocations and capital upgrades.
* Work closely with senior leadership to align facilities strategy with firm-wide objectives.
* Contribute to long-term space and workplace planning, including hybrid-working requirements.
* Ensure full compliance with Irish health & safety, fire safety and building regulations.
* Maintain risk assessments, safety audits, and incident reporting processes.
* Lead the firm’s emergency response, crisis management, and business continuity planning.
* Manage all external suppliers and contractors, ensuring SLA performance.
* Negotiate contracts and drive value for money across facilities services.
* Oversee procurement and tendering processes.
* Prepare and manage the annual facilities budget (OPEX & CapEx).
* Report on spend, variances and cost-saving initiatives.
* Ensure accurate forecasting and financial planning for major projects.
* Lead environmental and sustainability initiatives (energy reduction, waste management, recycling).
* Support the firm’s ESG objectives through responsible facilities management.
* Act as the central point of contact for partners, managers, building management and landlords.
* Communicate planned works, outages and essential updates to stakeholders.
Experience & Skills
* 8+ years’ experience in facilities management, ideally within a law firm, professional services or corporate environment.
* Proven experience leading facilities teams and managing multi-service operations.
* Strong background in capital projects, office moves and refurbishment programmes.
* Excellent knowledge of building systems.
* Strong contract and vendor management experience.
* Deep understanding of health & safety, fire compliance and workplace regulations.
* Ability to manage budgets, forecast and drive cost efficiencies.
* Strong communication and stakeholder‑engagement skills, including liaising with senior partners.
Qualifications
* Degree in Facilities Management, Property, Engineering, Business or related field (preferred).
* Professional FM qualifications (IWFM or equivalent) an advantage.
* Health & safety certification desirable.
* Project management qualification beneficial.
Skills
* Facilities Management
* Contractor Management
* Property and Facilities Management
* Buildings maintenance
* Service Contract Management
Benefits
* Paid Holidays
* Pension Fund
* Medical Aid / Health Care
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