This person will support the Parts and Warehouse function in the supply of parts to the Workshop, driving improvements in working efficiencies and Customer Service Levels, through proactive planning and communication with the Service Team on Workshop repairs.
Key Responsibilities & Duties: Workshop: Provide a timely and efficient parts delivery process for all workshop repairs (planned/unplanned), liaising with workshop personnel as required Perform routine checks for parts supply on all workshop jobs Ensure a fast, efficient & accurate delivery of components to relevant jobs in the Workshop Pre- Picking of parts and order planning for Workshop jobs Prepare and process all parts related documentation Liaising with suppliers.
Ensuring job cards contain correct parts information ready for the admin team to invoice, and in a timely fashion.
Prepare & provide quotes (pricing of parts) for Workshop jobs Execute the Warranty Returns process Assist with the management and control of all Workshop related parts administration Manage and co-ordinate the supply of special tools/consumables to Technicians Ensure pallets are stacked and strapped for returns to be carried out Skills Profile: Motor Trade experience Technical knowledge of motor vehicles Forklift licence Ability to work accurately and efficiently under challenging time constraints Highly organised Excellent communication skills Excellent interpersonal skills Flexible approach to work tasks Strong forward planning and follow up skills ensuring all item requests closed out Computer literate (Excel / Outlook / systems) Essential Requirements Extensive knowledge of vehicle type and parts, HGV experience would be preferable.
Confident utilizing a computerized parts system Experience of stock management and following parts processes with attention to detail.
Experience with handling warranty An effective communicator with commitment to provide excellent customer service.
Organizational skills and ability to work on own initiative under pressure.
The ability to work efficiently as an individual but also as part of a team Person Profile: Self-starter Proactive Approachable Team focused Customer focused Flexible approach to work Ability to prioritise Excellent time management If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
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Skills: Parts Automotive Sales Motor