Office admistrator - Temporary, part time (3 months min)
Role Overview
We are seeking a focused and resilient Credit Control Administrator to join our team on a temporary basis. The primary objective of this role is to manage our aged debt, specifically targeting invoices that are significantly overdue.
Key Responsibilities
Proactively contact customers with overdue accounts via telephone and email.
Maintain professional relationships with clients while ensuring a firm approach to payment deadlines.
Identify reasons for non-payment (e.g., missing invoices, pricing queries) and coordinate with the internal team to resolve them quickly.
Maintain accurate, up-to-date notes on all collection activities and payment promises within our system.
Requirements
Prior experience in credit control, debt collection, or a high-volume outbound phone role is an advantage
Communication Skills: Exceptional verbal and written communication skills with the ability to remain assertive yet polite.
Strong attention to detail and the ability to manage a high volume of accounts systematically.
Proficiency in email (Outlook/Gmail) and basic Excel. Experience with accounting software (Sage) is a plus.
Work Schedule
We offer flexibility on how the 16 hours are structured. We suggest either:
Two full 8-hour days per week.
Four 4-hour morning/afternoon sessions
Job Type: Part-time
Pay: €18.00 per hour
Expected hours: 16 per week
Benefits:
* Bike to work scheme
* Employee assistance program
* Flexitime
* On-site parking
Work Location: In person