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Customer service administrator

Limerick
Staffline Recruitment (ROI)
Customer service administrator
Posted: 23 September
Offer description

Are you an organised and customer-focused professional with strong administration and communication skills? We are seeking a Customer Service Administrator to support sales, order processing, and accounts functions within a well-established food manufacturing business. This is a full-time, permanent role based in Annacotty Business Park, Co. Limerick. Organisation The organisation is a leading supplier within the food production sector, providing high-quality ingredients and solutions to its customers. With a strong reputation for reliability, service, and excellence, they pride themselves on maintaining efficient operations and excellent client relationships. To support ongoing business needs, they are now looking for a motivated Customer Service Administrator to join their team. Responsibilities The Customer Service Administrator will provide day-to-day support to customers, production, and accounts, ensuring smooth order processing and administration. Key responsibilities include: * Processing customer orders and checking stock availability; * Reviewing sales orders on the computer system to ensure accuracy and timely processing; * Managing customer emails; * Generating daily sales invoices and posting them to accounts; * Managing accounts payable by posting supplier invoices and matching to purchase orders; * Handling accounts receivable, including posting cash payments and generating GRNs/invoices; * Supporting ISO 14001 administration and documentation processes; * Answering incoming calls and providing professional customer service; * Assisting with general office administration, scanning, filing, and reporting. Benefits * Competitive salary of €31,000 per annum (DOE); * Full-time, permanent role (Monday to Friday, 8:30 am - 5:00 pm, finishing at 4:00 pm on Fridays); * Christmas bonus vouchers; * Pension scheme (employer contributes 5% and employee contributes 3-5%); * Life cover provided; * Comprehensive training provided; * Supportive team environment with opportunities to learn and develop. Criteria * Previous experience in office administration, accounts support, or customer service; * Strong IT skills with proficiency in Microsoft Office; * Excellent organisational skills, accuracy, and attention to detail; * Good communication and interpersonal skills, with the ability to liaise across teams; * Proactive, adaptable, and able to work on own initiative with minimal supervision. Interested in this opportunity and meet the criteria? Please contact Kimberly de Ruiter on or send your CV directly to. For further details or other questions regarding this role or other opportunities, please feel free to get in touch. Skills: Customer Service Administration Administrator Limerick

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