Health Services Manager Position
We are seeking a skilled Health Services Manager to play a vital role in ensuring our client's helpline, mobile information service, and information resources continue to provide accurate, accessible, and high-quality support.
Main Responsibilities:
* Manage the daily operations of the National Helpline, Mobile Information Service, and information resources.
* Lead, supervise, and support staff and volunteers to ensure a high-quality service.
* Oversee data collection, analysis, reporting, and budget management.
* Maintain and update website/intranet content and information resources.
* Deliver talks, represent the service at events, and promote the Helpline nationally.
The successful candidate will ensure services are accurate, accessible, person-centred, and responsive to user needs.
About You:
* You should have a degree or equivalent background in healthcare, health sciences, or a related area.
* You should have a minimum of 3 years' experience providing support services, ideally in health or social care.
* You should have an understanding of issues affecting people with dementia or other life-changing diagnoses.
* You should have experience supervising or managing staff/volunteers.
You will possess strong organisational, leadership, and communication skills. You will be able to analyse data, prepare reports, and manage budgets. Excellent writing and presentation skills; strong IT/database experience are essential. Empathy, resilience, and ability to work effectively under pressure are required.
Required Skills and Qualifications:
Strong organisational and leadership skills, with experience supervising or managing staff/volunteers. Ability to analyse data, prepare reports, and manage budgets. Excellent writing and presentation skills; strong IT/database experience are essential. Empathy, resilience, and ability to work effectively under pressure are required.
Benefits:
This role offers a rewarding career opportunity for a skilled Health Services Manager. If you have the necessary skills and qualifications, we encourage you to apply.
About Us:
This organisation is committed to delivering high-quality support services to its clients.