About The Role
Position: Security Control Room Operator
Hours: 36-48 hours (Requires night shift work)
Pay rate: €17.50
Contract: Permanent
Location: Swords, Co. Dublin | Fully onsite
The shift pattern will follow a rotating schedule of two day shifts, followed by two night shifts, then four days off. This cycle repeats weekly. While we aim to maintain consistency, occasional deviations may occur due to illness, holidays, or unforeseen circumstances
Flexibility to work night shifts is essential, with the ability to work up to 48 hours per week as required.
Due to immediate service requirements, this role is open to applicants who hold EU/EEA citizenship with the right to work in Ireland without restriction. Unfortunately, we are not in a position to support visa applications or work permits for this role at this time.
Role Overview
Join Bidvest Noonan as a Security Control Room Operator at our Head Office. You'll ensure the safety and welfare of staff across the estate, manage emergency communications, and operate key security systems including CCTV, access control, and alarm dispatch.
Key Responsibilities of the Security Control Room Operator:
* Monitor officer welfare and respond to missed calls
* Handle emergency situations and liaise with services
* Operate control room systems (CCTV, alarms, access control)
* Manage inbound/outbound calls professionally
* Report incidents accurately
* Support rostering and daily task execution
* Maintain confidentiality and comply with GDPR
* Complete all required training modules
Key Requirements of the Security Control Room Operator:
* Valid PSA Licence (Security Static)
* 5+ years verifiable work history
* 1+ year in a control room or similar environment
* Strong communication, IT, and multitasking skills
* Calm under pressure, team-oriented, and customer-focused
* Flexible to work shifts, including nights and weekends
Benefits:
* Rates of pay €17:50 per hour rising to €18 per hour after probation + standard ERO rates for overtime. Sunday/Public Holidays
* Sunday rates of €3.44 per hour
* Night allowance of €16.80
* Full uniform supplied
* Pension plan
* Progression opportunities
* WRKIT Employee Benefits Platform which give you access to savings at big retailers via
* Discounts/Cash back and Shopping Cards
* HSF – a health cash plan and personal accident benefit with added services
INDHP
About Us
Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.
We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.
Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.