Job Title: Cafe Operations Manager
The cafe is seeking an experienced and dedicated Cafe Operations Manager to oversee daily operations, manage staff, ensure high standards of food quality and hygiene, and maintain a welcoming atmosphere for customers.
This is a challenging role that requires strong leadership skills, excellent communication abilities, and a passion for the food and beverage industry. The ideal candidate will have experience in managing teams, overseeing daily operations, and maintaining high standards of customer service.
* Oversee daily cafe operations, including managing staff, ordering supplies, and ensuring compliance with health and safety regulations.
* Develop and implement effective strategies to improve customer satisfaction and loyalty.
* Maintain high standards of food quality and hygiene, ensuring that all food is prepared and served safely and consistently.
* Manage and train staff, providing guidance and support to ensure they meet the cafe's standards and expectations.
* Monitor and analyze sales data, identifying trends and opportunities to increase revenue and profitability.
Requirements:
To be successful in this role, you will need:
* Proven experience as a Cafe Operations Manager or similar role.
* Strong leadership and team management skills.
* Excellent communication and interpersonal skills.
* Able to work effectively in a fast-paced environment.
* Possess knowledge of food safety and hygiene regulations.
* Familiarity with cafe software and systems.
What We Offer:
We offer a competitive salary and benefits package, including:
* Opportunities for career advancement.
* A supportive and dynamic work environment.
* Ongoing training and development.
* A fun and inclusive company culture.