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A German speaking IT Support Analyst is urgently sought by this global technology developer. The IT Support Analyst will be providing first level technical support in German and English for colleagues and customers based worldwide. Working closely with the global IT Teams, the IT Support Analyst will work to diagnose and resolve tier 1 technical issues, escalating to tier 2/3 for prompt resolution with minimal disruption.
After completing your technical education, you will have gained a minimum of 12 months help-desk support experience in a computer hardware, software, and networks environment. Your knowledge should include exposure to the Microsoft 365 suite (Teams, Outlook, OneDrive, etc.), troubleshooting Windows, Linux, Mac, or Unix operating systems, and solving networking issues (TCP/IP, common protocols, network/VPN).
You must speak and write German and English fluently and be authorized to work in Ireland.
The successful candidate can expect an attractive benefits package, including a competitive salary, bonus, and stocks. You will also benefit from many career progression opportunities worldwide! For more information, contact Adrian Wagstaff at +44 1189 840948 or email CV to adrian.wagstaff@ic-resources.com.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Information Technology and Engineering
Industries
* Software Development and IT System Training and Support
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