Job Title: Deployment & Support Engineer (Linux & Windows | SBC Systems)Location: Tullamore, Co Offaly IrelandEmployment Type: Full-timeExperience Level: 1–3 yearsAbout Photo ExperiencePhoto Experience is a market leader in creating memorable photographic moments for families and visitors across Ireland and the UK. We specialise in high-quality, instant photography solutions at tourist attractions, events, and seasonal experiences. Our goal is simple: to capture memories and deliver them in a fun, professional, and efficient way.This Christmas season, we are bringing the magic of Santa to life by offering families the chance to have their photos taken with Santa and purchase beautiful keepsakes on the spot.About the RoleWe are looking for a Deployment & Support Engineer who enjoys solving real-world problems and working hands-on with technology. This is a hybrid role that combines lightweight technical support with meaningful engineering work involving Linux/Windows system setup, scripting, and hardware-software integration.You will be the first point of contact for support calls and emails, helping our partners resolve system issues. Support volume is generally low, so most of your time will be spent on deploying systems built on SBCs, building automation tools, and improving the reliability and efficiency of our platforms in the field.This role is based in Tullamore, Ireland, and may require occasional travel to customer sites across Ireland, and occasionally the UK, for installations, diagnostics, or on-site support. A valid driving license is required.Please note: Our business operates on a flexible schedule that may vary throughout the year. During busy seasonal periods, support may be required during late nights, weekends, or holidays, as we run multiple shifts. We appreciate flexibility in this role and, of course, alternative days off will be provided to ensure a healthy work-life balance.Key ResponsibilitiesDeployment & System SetupInstall, configure, and test software on Linux and Windows systemsPrepare and validate systems built on Single-Board Computers (SBCs) prior to deploymentFollow and refine internal setup checklists and documentationVisit customer sites (as needed) for installations and troubleshootingTechnical SupportRespond to incoming support calls and emails during business hoursTroubleshoot and resolve system-level and hardware-software issuesCommunicate clearly and professionally with partners throughout the support processUse sound judgment to resolve issues independently or escalate when appropriateHardware-Software TroubleshootingWork with systems involving sensors, relays, lights, cameras, and other peripheralsInvestigate issues across hardware-software boundariesCollaborate with engineering teams to validate and debug system behaviourAutomationWrite scripts in Bash or PythonAutomate installation, configuration, and updatesSimplify diagnostics and support processesIdentify repetitive manual tasks and build tools to streamline workflowsWhat We are Looking For- Must-Have SkillsHands-on experience with both Linux and Windows systemsAbility to troubleshoot basic system and network issuesFamiliarity with scripting (e.g., Bash, Python)Comfortable working with connected hardware devices (e.g., USB, GPIO, cameras, relays)Strong communication skills, especially over phone and emailWillingness to travel occasionally across Ireland/UK for on-site supportA valid driving licenseSelf-motivated, curious, and eager to work with evolving technologiesNice-to-HaveExperience with systems built on Single-Board Computers (SBCs)Familiarity with remote access tools (SSH, RDP) and system logsExposure to version control (Git), Docker, or automation toolsInterest in AI, computer vision, or hardware prototypingPrevious experience in a technical support, field service, or deployment roleMultilingual skills, especially in a Western European language (e.g., Spanish, French, German, Dutch) are a plusWhy Join Us?Work hands-on with real-world systems built on SBCs, integrated with sensors, cameras, and automationSupportive environment for learning, building, and problem-solvingJob Type: Full-timePay: €35,000.00-€38,000.00 per yearBenefits:FlexitimeOn-site parkingWork Location: In person