Insurance business development specialist

Job Title: Insurance Customer Service Advisor



We are seeking to recruit an experienced professional in the field of insurance customer service. This is a challenging and rewarding role that requires strong communication skills, attention to detail, and a passion for delivering excellent customer experiences.




About the Role



This position involves working with clients to understand their insurance needs, answering queries, processing policy changes, and identifying opportunities for cross-selling. The successful candidate will be responsible for promoting new business across all personal lines classes, including motor, home, farm, van, health, and marine.




* Promote new business opportunities across all personal lines classes

* Process policy queries and changes as required by clients' evolving needs

* Support annual renewal cycles to ensure client retention

* Identify cross-sell opportunities through client interactions

P respond effectively to day-to-day administrative tasks associated with personal line policies Ensure positive engagement while handling both face-to-face and telephone-based interactions Key Requirements:
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