Customer Service Representative – EVENINGS
CREGG Recruitment are working with our client, based in Ballybrit, Galway, in hiring full time/permanent
Customer ServiceRepresentatives.
Please note this is an EVENING SHIFT role and own transport is HIGHLY RECOMMENDED, due tohours of work and lack of public transport.
Responsibilities as Customer ServiceRepresentative:
Responding to customer and employee questions/concerns in an efficient and effective manner and resolving issues which customers might have.
Maintaining knowledge of the company's facilities, websites, products, promotions, policies, and procedures.
Representing the company in a professional, courteous, and efficient manner.
Complete documentation to in-house standards and be compliant with all in-house procedures.
Reporting to the Customer Service Team Leader.
Hours of Work – Evening Shift:
Monday – Friday
17:*******:00
€35,280 per year
Job requirements:
Fluency in spoken and written English.
Minimum 1 year of experience working in a Call Centre or relevant Customer Service department (retail/hospitality/accommodation, etc).
Own transport essential, due to hours of work.
Strong communications skills.
Excellent telephone and customer service skills.
Contract Type:
Full time (39 hours per week)
We are interested in meeting candidates who are available with up to 2 weeks' notice.
If you are interested to work as
Customer ServiceRepresentative
, please apply with your CV.
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