Field Service Engineer - based in Ireland
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Introduction to the job
ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have multiple office locations around the world.
Job Description
For our Customer Support operations we are looking for a Customer Service Engineer, based in our Ireland Leixlip office. The Customer Support Organization is responsible for the installation, qualification, repair, maintenance and continuous improvement of the ASML systems at our customer sites. If you enjoy working closely with customers providing on-site technical expertise in the field then you’ll find a challenging opportunity at ASML Ireland
Role and responsibilities
* Analyzes, diagnoses, and troubleshoots ASML advanced EUV manufacturing equipment issues at customer site.
* Performs installation, repair, retrofits, upgrades and preventive maintenance on ASML EUV equipment installed at customer sites.
* Assists customers in the receipt, installation, and testing of company equipment.
* Ensures that parts are available and as specified for service requirements.
* Take ownership for maintaining and optimizing the equipment on a daily basis to enhance functionality and proactively prevent problems.
* Proactively participate in the ASML Ireland Continuous Improvement Program, identifying and delivering on improvement projects/initiatives that support our local Maintenance program and demonstrate our value add to our customer.
Education and experience
* B Eng. / Bachelor Electronic, Mechanical, Electrical, Mechatronics, industrial, Physics or other related fields
* 0-2 years of experience
* Experience or knowledge of semiconductor manufacturing process is an advantage but not essential
Skills
* Excellent communication skills and speak English fluently.
* Is a strong team player, supporting & analytical skill and good working habits.
* Strong logical thinking, problem solving skills, attention to details and a quality mindset.
* Excellent problem solving/analytical skills are required where a 'Can do' / 'will Do' attitude is sought to enable us to proactively maintain and improve customers systems in the field.
* Strong personal organizational skills, and enjoys working in a challenging and dynamic work environment.
* Exhibit Good flexibility and strong ownership.
Inclusion and diversity
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
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