Line Manager – Galway City Centre
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Tesco is a values‑led business and we are committed to building a better Tesco and to support our colleagues in serving Ireland's shoppers a little better everyday. We aspire to create an emotional connection with our customers and colleagues and to help make their lives more manageable and enjoyable. Tesco Ireland is committed to developing individuals' talents and supporting professional development as a dynamic business that values people with strong leadership skills and an entrepreneurial attitude.
The Role
Tesco Ireland is currently seeking to appoint a Line Manager who will have responsibility for supporting and leading a team of people to deliver the best 'home' shopping trip for our customers. This role will report to the Deputy Manager and will ensure that we are serving Ireland's shoppers a little better every day.
Responsibilities
* Creating an inspiring and welcoming environment for colleagues and customers
* Being responsible for the store when the Store Manager/Deputy Manager are not present
* Ensuring that my team are fully trained and validated in their role
* Creating an environment of two‑way communication, inspiring a culture of trust
* Coaching and managing colleagues to enable them to deliver their daily priorities and be in the right place at the right time to meet customers' needs
* Reviewing reports and systems to enable the delivery of the right improvements for customers and colleagues
* Driving a culture of zero food waste, managing date codes and ensuring no food suitable for human consumption goes to waste
* Recruiting the best colleagues for the team, selecting those passionate about our customers
* Understanding the cleaning specifications for the store and ensuring that the plan is delivered through the team by leading by example
* Managing stock control activities, warehouse layout and processes to ensure all colleagues can complete their routines right the first time
* Root‑causing any incorrect prices, overcharges, refunds and label inconsistencies to ensure customers are charged the correct price at all times
* Recognising when colleagues give great service and giving feedback where necessary; addressing poor service appropriately
What you need
* Being passionate about delivering the right way for customers and colleagues
* Being adaptable and agile in your thinking
* Delivering key objectives in a fast‑paced environment
* Being the 'Go‑To' person for all queries for your department
* Shaping and influencing at the most senior level
* Previous retail experience preferred in a similar role
Benefits
* Competitive salary from €37,500
* Bonus scheme*
* Virtual GP service providing free and confidential access to online GP consultations and prescription service for colleagues (and optionally for family members at a reduced cost)
* 24/7 access to our Employee Assistance Programme (EAP) for you and family members, offering free access to wellbeing services under our new Wellbeing First approach of Body, Mind and Life
* Colleague Clubcard offering 10% discount across stores and online, with 15% discount weekends once a month (Friday to Sunday), and 20% off twice a year; 20% off F&F clothing all year long; discounts extendable to a family member with a second Clubcard available*
* Life assurance
* Pension scheme*
* Save As You Earn scheme*
* Paid family leave
* Bike to work scheme
* Long‑service awards
* Commuter scheme
*Entry requirements and rules of the scheme apply
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day". We act as a responsible and sustainable business for all stakeholders, for the communities we serve and for the planet. Through initiatives such as the Tesco Community Fund, the Children's Health Foundation partnership, FoodCloud, and the Stronger Starts programme, we have supported over 21,000 community groups, raised over €7.5 million for medical equipment, and provided almost 15 million meals nationwide to those living in food insecurity.
Tesco has operated in the Irish retail market since 1997, and with 170 stores nationwide, we employ over 13,000 people in cities and towns across Ireland, supporting almost 45,000 jobs directly and indirectly. We partner with over 500 Irish suppliers—almost three‑quarters of whom are small and medium enterprises—which in turn supports almost 13,000 farming families around Ireland. Tesco is the single largest buyer of Irish food and drink in the world, buying €1.6 billion a year, more than any other single country in the European Union, and even more than the USA.
We work closely with suppliers across Ireland dedicated to providing the best products for our customers, reflected in the numerous awards our products have won, including Blás Na hÉireann, World Steak Challenge, and Great Taste Awards.
We are proud to have an inclusive culture at Tesco where everyone genuinely feels able to be themselves. This is embedded in our values: we treat people how they want to be treated. We celebrate diversity, recognising the value and opportunity it brings, and we always want our colleagues to feel they can be themselves at work.
We know life looks a little different for each of us. That's why at Tesco we always welcome conversations about flexible working. Whether you are just starting your career, seeking freedom, caring for a family member, nearing retirement, adapting to parenthood, or facing other life‑changing moments, talk to us throughout your application about how we can support you.
We are committed to celebrating diversity and to providing a fully inclusive recruitment process. If you require reasonable adjustments during recruitment, please email tescoireland.recruitment@tesco.ie to let us know how we can best support you.
Job Details
* Seniority level – Mid‑Senior level
* Employment type – Full‑time
* Job function – Management and Manufacturing
* Industry – Retail
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