As a seasoned operations manager, you will be tasked with overseeing the day-to-day activities of our hotel to ensure seamless service delivery and exceptional guest experiences.
Key Responsibilities
* Assist in leading daily operations across various departments to guarantee efficient service delivery and high-quality guest experiences.
* Collaborate closely with senior management to develop new standards, implement best practices, and drive continuous improvement.
* Support the creation of new offerings while maintaining consistency in current services.
* Oversee staffing, training, and performance management to foster a motivated and customer-focused team.
Requirements
* A minimum of two years' experience in a similar role.
* Exceptional communication skills.
* A self-motivated and positive attitude.
* A genuine passion for hospitality and delivering excellent service.
Why Work with Us?
We offer a dynamic, supportive, and rewarding work environment within the hospitality industry. As a valued member of our team, you will benefit from ongoing training and upskilling opportunities, access to our leisure centre, and exclusive employee rates.