Retail Associate - Mary Street
Permanent, Part-Time (20 hours per week)
Sales associates at Three are motivated and personable, with a passion for customers and a desire to achieve business results.
Our Sales Associates aim to deliver the best customer experience while working with their team to drive sales and exceed targets.
Our values are central to our culture of empowerment, ownership, and achievement.
What it involves
You will:
* Deliver excellent customer service, living our value 'We focus on the customer'
* Read customers to understand their needs and match them with our products and services
* Take ownership of customer issues, resolving them patiently and professionally
* Promote customer self-service via the 'show' rather than 'do' approach and the My3 app
Driving sales
You will:
* Sell Three's products and services in a personable manner
* Be aware of your individual and store targets, monitoring progress through the 3Achieve app
* Listen carefully to customer needs and offer suitable options
* Maintain a positive attitude when closing sales and promote additional products through cross-selling and upselling
Teamwork
You will:
* Support and motivate colleagues to achieve targets
* Collaborate to refine sales techniques and celebrate successes
* Liaise with other departments to resolve customer issues promptly
Take Initiative
You will:
* Stay updated on industry trends and competitors
* Seek process or service improvements and suggest recommendations
* Volunteer for additional responsibilities like cash management, mentoring, or admin tasks
Show Appreciation
You will:
* Maintain store standards, replenish stock, and keep displays attractive
* Adhere to Data Protection policies and ensure proper administration
* Support store audits by following RLP policies and processes
Skills required
* Experience in retail, sales, or customer service roles
* Flexibility to work evenings and weekends
* Interest in technology and strong communication skills
* Confident, sociable, and goal-oriented
* Self-motivated, patient, and personable
* Attention to detail and negotiation skills
What we offer
* Competitive salary and commission structure
* 25 days annual leave
* Smartphone with employee plan
* Benefits contribution towards healthcare
* Employer matching pension up to 5%
* Life Assurance and Salary Protection from day one
* Learning and development opportunities
Join us and be phenomenal! Apply at: https://www.three.ie/careers
We celebrate diversity and inclusion. If you need adjustments for your interview, contact us. Your skills and passion are valued, even if you don't meet every requirement listed. Apply now for a phenomenal career with Three!
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