Trade Counter Manager Job Description
We are seeking an experienced and driven Trade Counter Manager to oversee the daily operations of our trade counter. This individual will be responsible for managing a team, generating new business, maintaining client relationships, and promoting our wide range of plumbing products and services to both residential and commercial customers.
Key Responsibilities:
·Managing and leading a team to achieve sales targets and drive business growth.
·Building and maintaining strong relationships with clients, offering tailored plumbing solutions that meet their specific needs.
·Maintaining up-to-date knowledge of plumbing systems, products, and industry trends to provide customers with expert guidance.
·Conducting product demonstrations to showcase the features, benefits, and value of plumbing products and services.
·Addressing customer inquiries and providing excellent pre-sale and post-sale support.
·Ensuring customer satisfaction by resolving any issues or concerns promptly and professionally.
·Building long-term relationships with clients to ensure repeat business and referrals.
·Accurately forecasting sales and providing regular reports to management.
·Collaborating with the plumbing installation and service teams to ensure seamless project execution.
·Assisting the marketing team by providing insights and feedback on customer needs and product preferences.
Requirements:
·Strong leadership and team management skills.
·Minimum of 3 years of experience in plumbing sales or a similar field.
·Strong knowledge of plumbing products, systems, and services.
·Proven track record of achieving sales targets and driving business growth.
·Exceptional communication and interpersonal skills.
·Ability to build strong relationships and network effectively with clients and industry professionals.
·Strong negotiation skills and ability to close deals.
·Technical aptitude to understand plumbing systems and products.