Overview
Fundraising Administration Executive – Fixed term contract (6 months). The client, a charitable organisation, is seeking to hire a fundraising administrator on a fixed term contract basis to provide telephone and administration support to the fundraising team, in preparing for their yearly nationwide campaign day in April 2026. The role reports to the Community Events Officer.
Key details
* Contract duration: 6 months (1 Nov 2025 to end May 2026)
* Working hours: Full-time, 9am-5pm, Monday to Friday
* Hourly rate: 15.40 per hour
Required skills & experience
* A pleasant and professional telephone manner
* Experience working on phone in a reception or customer service capacity
* A team player who is motivated to help others
* Excellent communication and interpersonal skills
* Organised with the ability to multi-task
* An interest in the charity sector – previous experience is an advantage
* Competent user of MS Office Suite with experience using databases
Key duties
* Recruiting volunteers to cover at various for the fundraising campaign day in April
* Phoning volunteers and confirming their participation on the day as a follow on from their registration of interest in the event
* Coordinate which stores the volunteers are covering and assign the lead volunteer for each store
* Update the tracker of volunteers for each store and report to the Community Events Officer ensuring all stores are covered
* Issuing follow up letters and packs to the lead volunteer as directed by the Community Events Office
* Providing telephone support, answering calls and queries
* Updating and extracting information from the database
* Supporting the fundraising team for upcoming events, helping to prepare and issue packs for campaigns
* Assisting with stock management
* Printing and issuing mail-outs
* Ad hoc administrative support of the fundraising team as required
Senioritiy level
* Associate
Employment type
* Full-time
Job function
* Customer Service
* Industries: Staffing and Recruiting
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