Field Service Engineer – Thérapie Clinic
We are delighted to be recruiting for the role of a Field Service Engineer/Technician.
You will support repair, testing and installation of laser systems, and provide on-site technical support, training, and troubleshooting to our clinics and team members.
About Us
Thérapie Clinic is the fastest-growing aesthetic medical clinic in Europe, with 75 clinics across Ireland, Northern Ireland, Great Britain, and New York City, and over 200 doctors on our team.
About the Role
The Field Service Engineer will play a key role in supporting clinics, ensuring timely completion of tasks, maintaining service records, and maintaining the technical quality of laser equipment.
Key Responsibilities
Repair, test, calibrate and install laser systems, sub-systems and/or sub-assemblies.
Report potential problems that could impact timely completion of tasks and equipment shortcomings.
Maintain complete and accurate service records.
Interact with stakeholders and monitor sites.
Provide on-site technical support as required, including workshops and shows.
Occasional overnight travel.
Provide technical support and business guidance remotely through the call centre on non-scheduled service days.
Complete tasks as assigned by management.
Demonstrate familiarity with laser technology and applications.
Qualifications and Skills
Working knowledge of customer needs in a medical environment.
Perform product alignment and certification to specification.
Adhere to company policies and accounting procedures for purchasing, ordering of spare parts, van stock, and prompt return on all RMAs.
Associate's degree in electronics or equivalent experience preferred.
2–3 years related field service experience troubleshooting medical electronics equipment.
Technically oriented with hands-on laser technical experience preferred.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Information Technology
Industry
Medical Practices
Location
Dublin, County Dublin, Ireland
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