Job Title: Store Operations Manager
We are seeking a highly motivated and experienced store operations manager to lead our team in delivering exceptional customer service, motivating and developing sales staff, and managing day-to-day store operations.
Key Responsibilities:
* Operational Efficiency: Manage the daily operations of the store to ensure it operates efficiently and effectively at all times.
* Sales Team Motivation: Lead and motivate the sales team to consistently deliver key performance indicators (KPIs).
* Customer Service: Champion superior customer service in-store, ensuring the sales team delivers exceptional customer experiences.
* Team Development: Foster an environment of success, teamwork, and collaboration. Coach and develop a team of highly motivated and target-driven sales people through regular one-to-ones, coaching sessions, and performance management.
Requirements:
* Proven Track Record: A proven track record of managing, motivating, and developing sales teams.
* Customer Focus: A passion for delivering a customer experience above and beyond customers' expectations.
* Communication Skills: Excellent communication and interpersonal skills.
* Motivation: Enthusiastic and self-motivated.
* Dedication: Dedicated and hardworking.
* Furniture Experience: Previous furniture experience is highly desirable but not essential.