Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation.
Our Iconic Brands include PRADA, Miu Miu, Church's, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence.
The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
JOB PURPOSE As Prada Stock Controller, You support the Stock Manager in all the responsibilities related to the warehouse management and in providing services to the Store.
You ensure the correct handling of goods in store, complying with the KPI's and guidelines and company procedures for the care of the product.
You hold yourself accountable to achieve your individual and team target, acting as proactive player in ensuring the best service and responding to the customer needs for both in store and on ecommerce channel.
KEY RESPONSIBILITIES Ensure the care and protection of the product according to company guidelines
Day-to-day management of goods receipt and storage in line with company procedures and criteria, preparing products to be brought to the sales floor and in special areas while optimizing the timing efficiency
Prepare shop-to-shop and returns transfers in compliance with company guidelines and timelines
Prepare the flow of E-Commerce orders or e-Tailers) making sure to guarantee the required service levels
Prepare the flow of the damaged products, not sellable product (On Hold, Consignment ...), products under repair
Organizes the Packaging and Stationery physically and on the IT systems
Organizes the Display objects system
Participate in the correct management of Uniforms flow
Participate in the correct management of correct flow of Gifts flow
Correct protection and packaging of the product both inside the store and for transfers, including E-Commerce shipments
Ensure that the company guidelines are adopted in the event of theft, especially in terms of communication and documentation produced
Support in the prompt investigation in the event of system negatives
Manage the flow of the product and the related documentation, recording their movement in the IT system
Participate in the organization and execution of the Physical and Cycle Inventories of the finished product and accessory locations (packaging / stationery and Engineering materials) respecting the company timing
Support the management of the warehouse activities related to sales
Ensure security and cleanliness of the warehouse
Support the Stock Manager in optimizing and rationalizing all available spaces (in collaboration with the Store Manager and the Store Operations Manager)
Support Sales Associates in the sales process and collaborates with the Visual Merchandising team in case of need
Maintain contacts and relationships with the providers used
Keep updates and organizes the archive monthly basis
Comply with KPIs updates, guidelines and company procedures from the relevant Store Operations Manager, from the Store Manager or from the Headquarters KNOWLEDGE AND SKILLS Similar experience within a luxury or premium brand
Understanding of luxury customer service
Experience in building a long-lasting relationship with clients
Being able to work in a team as well as alone
Excellent communication and interpersonal skills
Fluency in English