Job Title: Account Handler - CommercialDescription:We are hiring for our client, a well-established insurance brokerage, who are seeking an experienced Account Handler to join their Mid-Large Operations Team. This is an exciting opportunity to manage a portfolio of commercial clients, providing end-to-end servicing while supporting account retention, business growth, and operational efficiency.The role is ideal for someone with strong commercial insurance knowledge, excellent client relationship skills, and a proven track record in managing and retaining commercial accounts.Top 3 Things to Know About this Job:Manage a portfolio of mid-to-large commercial clients with end-to-end servicing responsibilitiesHybrid working opportunities and a vibrant, collaborative team environmentCompetitive salary, benefits, and support for professional development and industry qualificationsThe Role:* Provide ongoing servicing to existing clients and manage relationships throughout the renewal cycle* Analyse client needs and identify opportunities to enhance their risk management structures* Identify cross-selling opportunities and support the Sales team* Present and negotiate client accounts with insurers, ensuring accurate and timely placement of risks* Maintain clear and accurate client records on Applied Relay, including file notes and documentation* Monitor business metrics including new business, renewals, fees, commissions, and margins* Attend client meetings alongside the Sales team and provide technical support* Lead and participate in business projects as required* Stay informed of insurer appetites, competitor activity, and market trends* Ensure compliance with all regulatory and legal requirements, including Central Bank codes and internal proceduresThe Person:* 3+ years' experience in commercial broking or relevant insurance operations* Strong technical knowledge across commercial insurance lines including:Marine / Cargo (desirable)Property & Business InterruptionEmployer's/Public/Products LiabilityMotor Fleet / Motor TradeProfessional IndemnityManagement Liability (Directors & Officers, Employment Practices)Cyber Liability Insurance* APA / CIP qualified or working toward qualifications* Excellent understanding of client businesses and industry sectors* Proven track record in account management, retention, and delivering excellent customer service* Strong knowledge of regulatory and legal requirements in insuranceThe Rewards:* Market competitive salary with bonus potential* Hybrid working opportunities* Pension and associated benefits* Stock purchase schemes for employees* Insurance exam support scheme including paid study leave* Discounted personal insurance* Active sports & social club and vibrant working culture* Employee Assistance Programme (EAP)* Onsite parking