Raphoe Medical Practice is seeking 2 highly motivated and dynamic individuals to join our team as Medical Secretary/Receptionist. (1 position of 36 hours and 1 temporary position (6 months)providing Maternity cover- 20 hours) The ideal candidate will be proactive, reliable, hardworking, and capable of handling multiple tasks with precision. They must have excellent customer service skills, a high level of attention to detail, and the ability to work independently. The role also require strong organisational abilities, a passion for technology and continuous improvement and excellent English writing and communication skills.
Key Responsibilities:
* Managing patient appointments and schedules efficiently.
* handling administrative tasks, including scanning, filing, correspondence and record keeping.
* Ensuring the smooth operation of medical software such as Helix Practice Manager and be familiar with the Irish Health System
* Providing exceptional customer service to patients.
* Facilitating the integration of new technologies to improve office workflows.
* Working closely with healthcare professionals to co-ordinate patient care.
* General administration duties
Preferred Qualifications and skills:
* Proven experience as a medical secretary or in a similar administrative role within the healthcare sector is desirable
* Use of a car
* Full Driving Licence
* Proficiency in medical software (desirable but not essential)
* Exceptional organisational multitasking skills
* High level of accuracy and attention to detail
* Ability to work independently and proactively
* Outstanding written and verbal communication in English
* Customer service expertise with a patient- focused approach
* Strong work ethnic
* A mindset geared toward continuous learning and improvement
* All applicants must be currently eligible to work in Ireland.
Shortlisting applies and only candidates who are successful for interview stage will be contacted.
Job Types: Full-time, Temporary
Work Location: In person