Deployment Engineer – SaaS OperationsWe are looking for a motivated and detail-oriented individual to support the ongoing delivery, maintenance, and optimization of a leading SaaS platform. This role is ideal for someone at the early stages of their career who is eager to develop hands-on technical experience and grow toward a future in DevOps or Site Reliability Engineering.As part of the SaaS Operations team, you will play a key role in deploying new customer environments, performing upgrades, and maintaining existing services. You'll collaborate with cross-functional teams to ensure high-quality service delivery and work to improve and automate deployment processes over time.Key ResponsibilitiesExecute deployments, upgrades, and maintenance tasks on customer SaaS environmentsAct as the main point of contact for provisioning and maintaining customer instancesProvide timely updates to internal stakeholders throughout project lifecyclesContinuously improve deployment processes and documentationCollaborate with automation and reliability teams to drive infrastructure-as-code and zero-downtime upgradesAssist in automating manual tasks to increase operational efficiencyOccasionally perform work outside standard hours to minimize customer impactWhat You'll BringStrong technical aptitude with the ability to quickly learn and troubleshoot new technologies using documentation and logical reasoningBasic experience working in cloud environments (AWS preferred; Azure or GCP also considered)Exposure to system administration on platforms such as Windows/IIS, Linux/Nginx, and SQL ServerFamiliarity with scripting languages (PowerShell or Python) and version control systems like GitExcellent documentation skills and attention to detailPassion for quality and a process-driven mindsetUnderstanding of core infrastructure components in modern web applicationsAbility to manage multiple priorities and work independently with minimal supervisionStrong communication skills and ability to collaborate with technical teams (e.g., development, DBA, support)Bonus PointsFamiliarity with DevOps tools and methodologies (e.g., CI/CD, Terraform, Kubernetes, containers)Experience working in GxP-compliant or regulated environmentsA proactive, collaborative mindset with a desire to learn and contribute to team success