David Kennedy Recruitment is working with a "Top Workplace" tech business outsourcing company who is looking to hire a Program Manager.
* Position: Program Manager
* Location: Dublin, Republic of Ireland
* Work model: On site
* Employment type: Full-time
* Remuneration: Base salary
About the role:
We are seeking a dynamic Program Manager to lead a high-performing sales team and drive growth for a major global tech client. This role oversees strategic sales planning, team development, and cross-functional collaboration to accelerate customer acquisition and expand market presence. It's an opportunity for a motivated leader who thrives in fast-paced environments and is passionate about empowering teams to deliver exceptional results.
DUTIES AND RESPONSIBILITIES:
* Lead and develop a high-performing sales team to drive new customer acquisition and expand the existing customer base.
* Serve as the primary point of contact for client stakeholders, managing day-to-day communication and fostering strong relationships.
* Define clear program objectives and deliver sales and operational solutions to internal and external stakeholders.
* Prepare and present regular business reviews, including to senior and C-Suite stakeholders.
* Oversee inside sales and field sales performance, including quota management, forecasting, and data-driven insights.
* Coach and mentor team members through structured performance management, training, and development plans.
* Motivate and support team members by understanding their drivers and promoting personal and professional success.
* Manage strategic planning timelines, program deliverables, and performance expectations.
* Maintain staffing effectiveness through intentional hiring, retention, performance planning, and corrective actions.
* Collaborate cross-functionally with leadership, Business Intelligence, Talent Solutions, Talent Acquisition, and other key teams.
* Identify and execute strategic initiatives to expand the program and adapt to market and client needs.
REQUIREMENTS:
* Strong experience in a sales environment with direct leadership of individual contributors and/or front-line managers.
* Proven ability to manage client or stakeholder relationships effectively.
* Demonstrated track record of achieving sales goals in office, hybrid, or virtual settings.
* Ability to analyse sales data and reporting to drive performance outcomes.
* Solid understanding of CRM systems and sales acceleration tools.
* Experience collaborating across teams to deliver business objectives.
* Strong professional communication skills with the ability to influence at all levels.
* Background in delivering live or virtual business reviews.
* Experience coaching and teaching sales processes to elevate team performance.
* Knowledge of project management fundamentals, including time management and milestone ownership.
* Aptitude for managing budgets, P&L elements, and related expenses.
* A growth mindset with a commitment to ongoing development.
OFFER:
* Comprehensive VHI Health cover from day one
* Structured training & career development opportunities
* Education reimbursement
* Paid birthday leave
* Child/Dependent care reimbursement
* Personal Hardship Loan Program
* Mental health and 24/7 employee assistance program
* Bike To Work Scheme / TaxSaver Leap Card Scheme
* Top-performer and tenure awards