Founded in 2000, Mr. Windscreen is a leading automotive glass repair & replacement company. We are a service provider to the Insurance Industry and are fully supported by our head office Call Centre function based in D12.We are currently seeking to employ a Call Centre Agent to join our team.This enthusiastic professional will take on a diverse role involving general operations & the daily smooth running of our call centre environment.Duties will include:-outbound & inbound call handling-Logging customer details to in-house system-Resolving Customer Queries to completion-Liaising with Insurance Companies-Liaising with glass repair and replacement centres-Coordinating with other call centre team members-Complaint handling & logging-Assisting management & team manager with any assigned tasks/projects-Must complete a certain amount of weekly & monthly tasksJob Types: Full-time, PermanentPay: €28,000.00-€31,000.00 per yearBenefits:Company pensionOn-site parkingSick payWork Location: In person