IT Field Engineer Department: Information Technology
Reporting Structure: Reports to IT Manager
Location: Hybrid (working at clients in and around the Richmond area)
Job Summary: We are seeking a highly skilled IT Field Engineer to join our clients' team in the Information Technology department.
The ideal candidate will be responsible for providing on-site technical support to our clients, troubleshooting hardware and software issues, and ensuring the smooth operation of our clients' IT systems.
Benefits: Salary: £35000 - £45000 per annum depending on experience40 days of annual leaveOpportunity to join the partnership scheme and become eligible to receive a share in the profits of the businessCompany fuel card for business use Responsibilities: Provide on-site technical support to clientsInstall, configure, and maintain hardware and softwareTroubleshoot and resolve IT issuesEnsure the security and integrity of IT systemsCollaborate with team members to improve IT processes Qualifications: Bachelor's degree in Computer Science or related field5+ years of experience in 3rd Line IT supportPrevious Field experience is essentialStrong knowledge of hardware and software systemsExcellent problem-solving skillsAbility to work independently and as part of a teamConfigure and implement cyber essentials and GDPR security standards (mandatory)Office 365 Cloud (Email, SharePoint, Teams, OneDrive) (mandatory)Network Infrastructure maintenance and installations (Routers, Switches, AP's, DHCP, DNS, TCP/IP, Firewalls, VLAN's)Azure administration and implementationsValid drivers license and own vehicle (mandatory) PC Specifications: The company has a BYOD (bring your own device) policy and requires all staff to have a minimum of: Windows 1112 GB Ram minimumSSD 256GB minimumGeneration, depending on processor family:i9 - 8th geni7 - 8th geni5 - 8th geni3 - 10th gen If you are a motivated IT professional with a passion for technology and a desire to provide exceptional service to clients, we want to hear from you!
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