About The Westbury, Dublin
The Westbury blends tradition with contemporary flair. A member of The Leading Hotels of the World, the hotel surrounds guests in sophistication and style while placing them at the heart of Dublin’s social and cultural scene. From the moment guests ascend the central staircase, they are enchanted by the gracious Gallery, its captivating art collection, and legendary afternoon tea. The hotel also offers the Sidecar Bar, Balfes Bar & Brasserie, and the signature restaurant WILDE. Luxurious guest rooms and suites showcase the finest Irish design, and the warmth of welcome sets the seal on this haven of luxury.
The Perks of Working at The Westbury Hotel
* 30 days of holiday including public holidays, increasing to 35 with length of service
* Free meals on duty as well as breakfast to start your day and all‑day tea and coffee for caffeine lovers
* Discounted hotel rooms in the UK, Ireland and USA for you, your family and friends
* 50% off food when dining with the Doyle Collection
* Great location with easy access to public transport
* In‑house training team dedicated to your personal development
* Reward and recognition programmes (earn bonuses, restaurant meals, overnight stays and extra days off!)
* Save money with our Cycle‑to‑Work scheme and plan for your future with our pension
* Staff summer parties, Christmas parties and regular team get‑togethers
* Plus more ...
Front Office Team Leader – Join the Team
We are seeking an experienced Front Office Team Leader with a proven background in delivering 4‑ to 5‑star hospitality service.
About the Role
As a Front Office Team Leader, you will oversee the smooth running of our front desk operations, ensuring exceptional guest experiences from arrival to departure. You will support the Front Office Manager, guide and motivate the team, and act as a key contact point for guest relations.
Key Responsibilities
* Supervise daily front office operations with a focus on efficiency and service excellence
* Lead and mentor the front desk team to deliver world‑class hospitality
* Handle guest queries and resolve issues with professionalism
* Ensure compliance with hotel standards, policies, and procedures
* Support with scheduling, training, and performance feedback
About You
* Previous experience in a 4 or 5‑star hotel front office is essential
* Strong leadership and communication skills
* A passion for guest service and attention to detail
* Ability to remain calm and professional in a fast‑paced environment
* Proficiency in property management systems is an advantage
What We Offer
* Competitive salary and benefits package
* Opportunities for career progression within The Doyle Collection
* Ongoing training and development
* A supportive and dynamic working environment
Skills
* Passion for Hospitality
* Excellent Customer Service Skills
* Enthusiastic and Motivated Individual
Employment Information
* Seniority level: Mid‑Senior level
* Employment type: Temporary
* Job function: Management and Manufacturing
* Industries: Administrative and Support Services
Location: Dublin, County Dublin, Ireland
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