Supervisors are responsible for the efficient daily operation of all cinema activities and promoting effective visitor services, whilst supporting Management to ensure the business objectives are achieved.
Responsibilities
* Lead and develop a team by providing supervision, direction, and guidance.
* Assist Management with achieving audience and sales goals.
* Ensure excellent customer service standards are always adhered to.
* Deal effectively with customer concerns. Ability to make decisions and follow up where necessary. Communicate all customer related issues to Management.
* Assist with the implementation and drive promotions within the cinema.
* Implement company policies & procedures as well as all legal requirements such as IFCO Certifications, whilst maintaining a positive customer experience.
* Perform daily, opening, and closing operational and administrative duties. Effective stock control. Always looking for new ways to minimize costs & waste.
* Maintain a good knowledge of Products and Services.
* Projection scheduling with or at the direction of the manager using tools/guidance provided for maximize audience numbers.
* Assist with managing the sites social media platforms to company policy.
* Adherence to cash management procedures and reporting
* Complying with licensing and health and safety regulations
* Complete all other reasonable functions and duties as assigned by Management. Professionalism in appearance. Adhering to company code of appearance & uniform standards. Ability to work on your own initiative.
* Take ownership of the successful completion of personal training.
The Person
Serving as an example to the General Staff the Supervisor will lead by example to bring a team together.
Drive for Results
* An eye for detail, maintaining high standards and motivating employees to achieve set targets.
* Not willing to accept poor or average performance.
* Setting the tone. Communicating to all staff a passion and commitment to achieve
Communication
* Providing an open and inviting working environment that encourages engagement. Share appropriate information and knowledge to allow others to succeed.
* Communicating issues to management to help remove obstacles.
* Ability to Communicate in a clear and confident manner.
Managing Team Performance & Development
* Ensuring employees have the required training and skill set to complete their role.
* Being open to new ideas and sharing information.
* Leading by example, partaking in daily tasks, and overseeing correct company procedures are always adhered to.
Qualifications & Requirements:
* At least 1 years' experience in a supervisor role
* Aged 18 years or older.
* Graduates of business studies, management, travel/ tourism, or recreation/ leisure studies are preferred but not essential.
* This is a Part-time in person role.
* Proficient IT skills are also important
Job Types: Part-time, Fixed term
Benefits:
* Employee assistance program
* Employee discount
* Sick pay
* Wellness program
Experience:
* Retail/Hospitability: 1 year (required)
Work authorisation:
* Ireland (required)
Work Location: In person