Join to apply for the Service Advisor - Volvo Cars Waterford role at Auto Boland Volvo
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Service Advisor Join the Aftersales Team at Autoboland
Location: Waterford, Ireland
Position: Full-Time | Permanent
salary: 30-35k starting DOE + Bonus + Benefits
Start Date: Immediate / Negotiable
Are you a people-oriented professional with a passion for delivering top-class customer service? Autoboland Ltd, a leading multi-franchise dealership in Waterford, is currently recruiting a Service Advisor to join our busy and dynamic aftersales team.
As the first point of contact for our aftersales customers, youll play a vital role in ensuring a seamless and positive service experience. This is an exciting opportunity for someone who thrives in a fast-paced, customer-facing environment and enjoys working as part of a professional team.
And theres never been a better time to join us Autoboland Ltd is expanding. Over the next 6 months, we plan to expand our showroom and create several new roles across sales, service, and support departments. Be part of a dealership that's growing and investing in both its people and its future.
Key Responsibilities
* Greet customers in a friendly, professional manner and guide them through the service process
* Accurately book vehicles in for service, maintenance, or repair
* Liaise between customers and the workshop team, ensuring clear communication of work needed, timelines, and costs
* Prepare accurate service estimates and invoices
* Manage customer updates and follow-up calls
* Maintain high levels of customer satisfaction and retention
* Support the Aftersales Manager in the smooth daily running of the department
The Ideal Candidate
* Previous experience in a Service Advisor or similar customer service role (automotive preferred)
* Strong communication and organisational skills
* Comfortable using DMS/CRM systems and handling administration
* Ability to work under pressure and manage a busy workload
* A positive, customer-first attitude and strong team ethic
* Full, clean driving licence essential
What We Offer
* Competitive salary (DOE) with bonus incentives
* Career development and training opportunities
* Friendly, supportive team environment
* Staff vehicle scheme & other company benefits
* The opportunity to grow your career in a dealership thats expanding and evolving
If you have a passion for customer service and the drive to succeed in a high-performing dealership, we want to hear from you!
Apply now by sending your CV and cover letter
Autoboland Ltd Where Customer Experience Meets Automotive Excellence
Be part of our journey. Grow with us.
Skills
Customer Service Sales
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Administrative and Support Services
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