Are you a professional seeking a new challenge in a dynamic and fast developing business? By joining us in Cork or Dublin (Ireland) as Field Service Engineer you will become part of the Systems and Solutions Team.
Working alongside the Team Leader Life Cycle Services, you will support engineering efforts for Emerson solutions, specifically DeltaV, covering automation hardware, maintenance, diagnostics, setup, commissioning, and project execution. Act as the main point of contact for customers, delivering technical support, coordinating service contracts and projects, and advising on maintenance and configuration improvements to enhance performance and satisfaction.
Let's Go, together! We offer a dynamic environment where individual contributions and inventions are valued and provide opportunities for training and self-development.
In This Role, Your Responsibilities Will Be:
Deliver advanced maintenance and technical support tailored to customer needs, ensuring reliable system performance.
Recommend product enhancements, system upgrades and health checks to optimize customer operations.
Resolve complex technical issues, collaborating with Emerson Customer Support and Product Engineering when needed.
Work closely with a team of skilled service engineers on maintenance activities and service projects.
Provide hands‑on customer training on the application, operation and maintenance of Emerson's products.
Identify new service and product opportunities, contributing to business growth and customer success.
Support commissioning, start‑up and service promotions in coordination with the sales team.
Visit customer locations as required, taking part in on‑call schedules and verifying all documentation and reports adhere to Emerson's quality guidelines.
Who You Are:
You have a strong instinct to act, adjust easily, and show resilience, taking responsibility for challenges and driving initiatives with courage. You communicate effectively, are customer‑focused, and proactively align service activities with expectations. You solve complex problems and drive continuous improvement to enhance products, services, and customer satisfaction.
For This Role, You Will Need:
Hold an Associate‑level certification for all services performed on site, and a Professional‑level certification in at least one area of expertise.
Understanding of DCS and PLC systems, such as Emerson's DeltaV or equivalent experience, coupled with knowledge of cGMP requirements.
In‑depth knowledge and experience of automation and control systems within pharmaceutical process plants, typically with around four years' experience in related areas.
This role focuses on products and services in customer plants. Travel to these sites and international locations for trainings is required as needed as well as on‑call duties.
IE/EU/UK Driver's License essential.
Preferred Qualifications that Set You Apart:
Previous experience with DeltaV or other Emerson's systems
Matrix organization experience
Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives‑because we know that great ideas come from great teams.
Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact.
Benefits
Flexible and diverse working environment combining time in the office, from home, and at customer sites
24/7 company car
Pension scheme with employer contribution
Comprehensive health and life insurance
Sickness benefit
25 days annual leave plus 10 public holidays
Opportunities for professional development, training, and career growth
ABOUT US
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries.
No calls or agencies please.
Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.
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