We are seeking an enthusiastic and organised Customer Support & Sales Administrator to join our team in North Tipperary. This is a full-time permanent position and will be dealing with customers on a business-to-business basis in the Agricultural Industry.
Key Responsibilities:
* Answer and manage incoming customer calls, providing a professional first point of contact.
* Create and process sales orders accurately in the internal system.
* Prepare clear pricing and follow up with customers as needed.
* Manage and respond to website enquiries in a timely manner.
* Process website orders end-to-end, ensuring fulfilment.
* Update and maintain the web shop (product details, pricing, images, and stock status).
* Collaborate with colleagues in Sales, Supply Chain, Parts, and Operations to resolve queries and deliver great service.
* Maintain accurate records and contribute to continuous improvement of processes.
Qualifications and Skills:
* Excellent communication and interpersonal skills.
* Strong computer literacy (e.g., order entry, email, spreadsheets).
* Team player with a proactive attitude.
* High attention to detail and accuracy.
* Good knowledge of Agri sector products & machinery is desirable.
* Prior experience in customer service, sales admin, or order processing is an advantage.
Benefits:
* Parking
* Negotiable