Welcome To Fidelis! At Fidelis Services, we are on a mission to transform software development outsourcing by building in-house, cutting-edge teams capable of tackling complex engineering challenges. As part of a small and agile team, your contributions will have a direct impact on both your success and ours. While we may be a small team, there is significant potential for growth as we are just starting on this path.As a key player in our Product Delivery area, you’ll help steer the course of our project deliveries end-to-end. You’ll be the go-to person for keeping everything on track, making sure plans are clear, milestones are met, and progress stays visible across the board. Your role is all about connection: aligning teams, supporting decision-makers, and making sure the right info gets to the right people at the right time. You’ll help build clarity through timely updates and reports, so top-notch communication skills are a must.We’re growing and building a team to drive our vision forward. If you’re passionate about tackling tech challenges, love working on cutting-edge projects, and want to join a creative and enthusiastic team in our Dublin office, we’d love to hear from you. Be part of our exciting journey!SummaryAs Head of Product delivery and Operations, you will be responsible for site leadership of the Dublin office and driving its success. This critical leadership role demands strategic vision, exceptional people management skills, and a deep understanding of both software development and broader industry.ResponsibilitiesProvide strong leadership across all departments, fostering a culture of collaboration, accountability, and high performance.Oversee the hiring, training, and development of employees to ensure a skilled, engaged, and motivated workforce.Ensure business best practices are implemented, while continuously evaluating and improving operational processes, workflows, and technology.Direct and manage all operational activities across the organization, with responsibility for Product, Engineering, PMO, HR, and Administration.Lead product development teams through team leads, product managers, project managers, and architects, ensuring alignment with business goals.Drive the delivery of high-quality software products in line with the roadmap, defined standards, and deadlines.Ensure seamless service delivery across all areas of the business.Build and maintain strong relationships with key stakeholders, vendors, and partners, serving as the strategic link between the business and its ecosystem.Approve and oversee significant corporate expenditures, ensuring financial prudence and alignment with company objectives.Ensure compliance with all applicable laws, regulations, and industry standards.RequirementsRelevant experience in product development as senior manager, and really comfortable with business administration/management responsibilities.Strong organizational and communication skills, proven to handle multiple business initiatives in a fast-paced environment.Possesses the ability to be effective dealing with senior leadership.iGaming industry experience is a plus.Willingness to travel.BenefitsHybrid work model: Split your time between working remotely and coming to the office 3 days a week.Co-working space in the heart of Dublin.25 Days Annual leave + Bank HolidaysPrivate Medical Insurance
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