At The Johnstown Estate, we do warm, authentic welcomes particularly well, and constantly strive to deliver a polished service, guest comfort and excellence in everything we do. Our values of Passion, Customer Focus, Teamwork and Integrity are always forefront in our minds as we passionately care about our guest experience and are committed to being the best in all we do. We are also committed to training and developing our team members and ensuring their journey with us inspires them each day.Duties and Responsibilities of the Role:Oversee daily beverage operations across all outlets, including bars, lounges, banquets, and in-room dining.Develop and implement innovative beverage menus, ensuring alignment with guest preferences and market trends.Manage the selection, purchasing, and inventory control of all beverages.Lead, train, and mentor the beverage team to deliver outstanding service, product knowledge, and hospitality.Monitor financial performance, including cost control, revenue generation, and profitability, by setting and achieving beverage sales targets.Ensure compliance with all health, safety, and licensing regulations.Create and execute beverage-related promotions and special events to enhance guest engagement and revenue.Maintain and build relationships with suppliers and negotiate favourable contracts.Conduct regular staff briefings and performance reviews, fostering a culture of excellence and continuous improvement.Monitor guest satisfaction and address any concerns promptly and professionally.Stay informed about industry trends and competitors to maintain a competitive edge.Key Skills and Competencies:Strong leadership and team management abilities.Excellent communication and interpersonal skills.Creative and innovative approach to beverage program development.Outstanding organizational and multitasking capabilities.Financial acumen, with expertise in budgeting, cost control, and revenue management.Attention to detail and commitment to delivering exceptional guest experiences.Ability to motivate and inspire a diverse team.Problem-solving skills and ability to remain composed under pressure.Passion for hospitality and luxury service standards.Proficiency with inventory management systems and Point of Sale (POS) software.