Job Title:
Lead Research Operations Specialist
This is a senior management position with significant responsibilities. As Lead Research Operations Specialist, you will oversee efforts to operationalize Article 40 of the Digital Services Act.
Key Responsibilities:
* Design and implement application processing workflows compliant with statutory obligations.
* Oversee assessment of researcher applications through the end-to-end processing pipeline, ensuring timely and transparent case progression.
* Work with legal services to translate legal requirements into practical operational procedures and guidance.
* Lead process iteration and refinement based on emerging legal challenges and operational learning.
* Develop legally robust precedents and operational frameworks for complex case types.
* Monitor international developments and policy changes relevant to the scheme, providing strategic advice to senior management.
* Develop and implement engagement strategies for international stakeholders, including participation in conferences, workshops, and outreach events to support applicants and promote the function.
* Produce high-quality guidance materials, presentations, and reports, and represent the organization at international meetings and working groups.
* Liaise with colleagues at the European Commission and DSCs to pursue a harmonized approach to scheme implementation and compliance.
Required Skills and Qualifications:
* Relevant level 8 or above third-level qualification in law, regulation, compliance, or other demonstrably relevant discipline.
* Equivalent professional experience.
* At least 5 years relevant work experience in data protection or the management of regulatory complaints; or research application assessment.
* Relevant experience of implementation and/or knowledge of Irish and/or European legislation and policies concerning digital services.
* Legal drafting skills, to include reasoned decision making.
* Excellent planning and organisational skills, and the ability to prioritise effectively and manage a significant and diverse workload.
* Well-developed interpersonal skills with the ability to build relationships with many different stakeholders.
* Strong written communication skills in a variety of forms including presentations, strategy documents, correspondence, and reports.
* An excellent understanding of data protection obligations, GDPR, and associated processes and documentation.