Lead Service Development Manager
Job Description:
The successful candidate will take operational responsibility for all service provision, including supporting and leading a large organisational change. The post holder will be responsible for providing strategic leadership and drive organisational development in line with Board and Senior Management direction.
Key Responsibilities:
* Provide strategic leadership and drive organisational development in line with Board and Senior Management direction
* Lead the implementation of change initiatives and national improvement plans
* Oversee day-to-day operations, ensuring high standards of person-centred service delivery
* Promote a shared organisational vision and values grounded in best practices and person-centred care
* Manage performance, budgets, and KPIs across all operational areas
* Ensure compliance with evolving legislation, safeguarding standards, and quality frameworks
* Foster strong working relationships with internal teams, external stakeholders, and service users
* Provide professional leadership at internal and external meetings, including representation at strategic forums
* Chair and participate in case conferences, audits, and investigations as required
* Support a culture of continuous improvement, learning, and professional development
* Prepare regular reports for the Board and deputise for the CEO when needed
Required Skills and Qualifications:
* Hold a master's degree relevant to this role: social care, social work, management or related
* Excellent written and verbal communication skills
* Strong team management experience, including rotas and on-call responsibilities
* A minimum of 5 years' experience in senior management position within health or social care
* Demonstrated ability to plan, organize, and prioritize workload effectively
* Full, clean driving licence and access to a vehicle with appropriate business insurance
Benefits:
* This is an exciting opportunity for a highly organised, business-savvy, and compassionate individual to make a significant impact on the lives of our clients while driving growth and excellence in their region
Others:
If you are ready to take on this challenge, we encourage you to apply and become a vital part of our leadership team.