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Technical Writer
We are looking for a skilled and motivated Technical Writer to join our team. You will be responsible for creating clear and engaging documentation, as well as editing and proofreading existing content.
Responsibilities:
* Write, edit, and format technical documents, such as user manuals, online help, FAQs, tutorials, release notes, etc.
* Follow technical directions and apply technical protocols to ensure accuracy and consistency of the documentation.
* Use the Chicago Manual of Style or MLA as the preferred style guide for the documentation.
* Research and gather relevant information from various sources, such as product specifications, design documents, customer feedback, etc.
* Explain complex concepts related to audience, voice, and brevity in a simple and understandable way.
* Collaborate with team members and engineers to ensure the documentation meets the needs and expectations of the users.
* Learn new platforms and technologies quickly and adapt to changing requirements and feedback.
Qualifications:
* Bachelor’s degree in Technical Writing, English, Communication, or a related field, or equivalent work experience.
* Proven experience as a Technical Writer or a similar role in a software or technology company.
* Excellent written and verbal communication skills, with attention to detail and grammar.
* Ability to work independently and under pressure, with a can-do attitude and a problem-solving mindset.
* Familiarity with publishing tools, ticketing tools, Excel/PowerBI, and PowerPoint.
* Working Knowledge of HTML, CSS, XML, Markdown, or other markup languages is a plus.
* Provide original writing samples of nonfiction or technical nature, as well as before-and-after edits of a writing sample, to demonstrate your writing and editing skills.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Information Services
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