Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Technology Strategy
Management Level
Senior Manager
Job Description & Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
A career within our Salesforce Consulting practice will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client's challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.
Purpose-led work you'll be part of
As a Senior Manager, you'll work as part of a team of problem solvers, with experience of leading teams to help clients solve complex business issues from strategy to execution. Responsibilities include:
* Leadership of client engagements that includes project planning & budgeting, as well as implementation of the delivery
* Working with PwC teams both in Ireland and across EMEA
* Proactively managing the various stakeholders both on the client side and internal to PwC (e.g. industry sector teams)
* Identifying and developing new business opportunities with new or existing clients
* Producing proposals and presenting to clients
Experiences and skills
* Minimum 7 years of experience running medium to large projects and/or programmes in CRM and integrated systems, specifically Salesforce
* Knowledgeable about project management and agile methodologies, and willingness to learn the PwC way of applying these in our engagements
* Commercial awareness and ability to balance delivery need vs budget
* Strong team player with the interest to coach and mentor junior colleagues
* Experience of leading distributed onshore and offshore delivery teams
* Experience of having worked in a matrix environment
* Self-motivated and able to work without daily supervision
* Excellent communication skills - must be able to understand and articulate technical subjects and issues and discuss them with clients.
* Ability to handle ambiguity and find a way to move forward with limited information
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Influence, Innovative Design, Intellectual Curiosity {+ 26 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
Yes
Government Clearance Required?
No
Job Posting End Date