We are passionate about exceeding our guests' expectations and are extremely customer-focused and passionate about delivering a superior experience for our guests. If this is also you, then please contact us immediately to organise an interview.
Requirements for Front Office/Reception Team
Effective Team Player
Previous experience within hotel desirable but not essential
Be available to work flexible rota
Ability to multitask
Excellent attention to detail
. Previous experience using Hot soft an advantage
Responsibilities for Front Office/Reception Staff
Greet all guests on arrival in a warm friendly manner
Communicate our services and facilities to our guests
Checking in/out guest bedrooms
Daily cashing and Balancing of Tills
Manage any complaints in professional manner
Carry out any handover briefings
Coordinate with all relevant departments
Benefits for Front Office/Reception Staff
Competitive salary
Fun working environment
Discounted stays for hotels
Staff Meals
Internal career development opportunities
Excellent training and development plan
. Employee assistance programme
. Discounts across OIH & RCOI brand