Contract: Full time / Permanent
Job Title: Aged Debt Coordinator
Location: Dublin city centre
Reporting to: Receivables and Billings Manager
Job Summary
This role is responsible for the effective management and recovery of aged debt across Tuath Housing Association. The successful candidate will work closely with the Finance Department, Local Authorities, and tenants to ensure timely collection of outstanding balances. Duties include monitoring aged debt reports, liaising with stakeholders regarding overdue accounts, implementing debt recovery procedures, and maintaining accurate records for audit and reporting purposes.
Key Responsibilities
Monitor and review aged debt reports, identifying overdue accounts and prioritising actions for recovery.
Prepare regular aged debt analysis and reports for management and speak at the regular weekly team meeting, highlighting trends, risks, and recommendations for improvement.
Liaise with Local Authorities, tenants, and internal teams to resolve outstanding balances and queries in a prompt and professional manner.
Assist with the quarterly billing and perform ad hoc billing throughout the monthly cycle.
Implement and manage debt recovery processes, including issuing reminders, statements, and formal notices as required.
Maintain accurate and up-to-date records of all communications, payment arrangements, and recovery actions for audit and internal reporting.
Support the Finance Operations team with reconciliations and allocation of payments received against outstanding debts.
Assist in the development and implementation of policies and procedures to improve debt recovery rates and reduce aged debt.
Provide general administrative support including data entry, filing, scanning, and updating digital records.
Carry out ad‑hoc duties or cover across Finance teams as directed by line management.
Key Requirements
Previous experience in credit control, debt recovery, or finance administration.
High level of accuracy and attention to detail.
Proficient in MS Office, especially Excel; experience with SAGE 200 is desirable.
Strong communication and interpersonal skills, with the ability to handle sensitive situations professionally.
Ability to prioritise workload and manage time effectively in a busy environment.
Positive attitude and a strong team player who is also comfortable working independently.
Experience working with SharePoint or similar systems is an advantage.
Reliable and professional with a flexible approach to duties.
Health & Safety
Be aware of and act in accordance with Tuath's Health & Safety Policy.
Conduct all duties in a safe and responsible manner.
General
Contribute as a team member across all Finance functions.
Positively promote the Company in all communications and interactions.
Undertake any other reasonable duties consistent with the role, as required by line management.
Benefits
24 days annual leave
Attractive salaries commensurate with experience
Pension scheme, bike‑to‑work scheme and a wellness allowance
Career development opportunities and a study aids scheme
Access to an Employee Assistance Program
Flexible working and an excellent work‑life balance package
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