The Role
As an
Operational Risk Manager
, you will design and maintain frameworks, systems, and controls to ensure operational risks are effectively identified, monitored, and managed. You will work closely with senior leaders across the business, contribute to board reporting, and provide challenge and oversight to key delegates and service providers.
This is a hands-on role where you will:
* Take ownership of the incident and error process
* Oversee resilience planning
* Ensure policies and procedures remain current and fit for purpose
* Support both the Chief Operating Officer and Chief Risk Officer on key projects and the wider implementation of the risk management framework
Key Responsibilities
* Lead the operational risk function, including incident management and reporting
* Provide oversight and challenge of delegated activities and service providers
* Maintain and update operational risk policies and procedures
* Contribute to board reporting and risk committee discussions
* Oversee resilience planning and ensure regulatory obligations are met
* Build strong relationships across the organisation and with external stakeholders
* Keep abreast of regulatory developments and emerging risks
About You
* At least 5 years' experience in operational risk or a related control function within financial services
* A relevant professional qualification or degree (or equivalent experience)
* Strong interpersonal and communication skills with the ability to influence at all levels
* Excellent organisational skills and attention to detail, with the ability to work under pressure in a fast-paced environment
* A proactive, collaborative mindset and strong critical thinking skills