Business Operations Leadership Opportunity
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About the Role:
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We are seeking a seasoned professional to drive business operations across the Munster region. As an Operations Manager, you will be responsible for leading operational teams, managing client relationships, and ensuring exceptional service delivery.
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* Lead high-performing operational teams to achieve excellence in service delivery.
* Build and maintain strong client partnerships, acting as a trusted advisor and ensuring contract compliance.
* Drive operational performance, ensuring consistent achievement of key performance indicators (KPIs), budgets, and service standards.
* Champion innovation and continuous improvement, identifying opportunities to enhance the customer experience.
* E nsure all sites operate in line with group policies, including health & safety, sustainability, and food safety standards.
* Deliver financial performance targets and manage resources effectively.
* Support new business mobilisations and retention of existing contracts.
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Requirements:
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* Proven experience in a multi-site management role, preferably within catering, hospitality, or facilities management.
* Strong leadership and people management skills, with the ability to inspire and motivate diverse teams.
* Excellent communication and relationship-building skills, with a client-focused approach.
* Commercially astute with a track record of delivering financial and operational targets.
* Flexible and resilient, able to thrive in a fast-paced environment.
* Full driving licence and ability to travel regularly within the Munster region.
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