* Support the activities of the Commercial team when dealing with manufacturers on a day to day basis.
* Administration & product set up duties to include data maintenance & clean up activity as required.
* Manage customer & manufacturer queries and ensure they are logged and dealt with in a professional, timely manner.
* Manage customer pricing queries in conjunction with the Uniphar Finance team.
* To schedule and produce reports to required timelines and perform data analysis.
* Liaise with all departments across the organisation to optimise the commercial offering and the pharmacy experience of service from the business.
* Be day to day contact for a number of key customer group
* Be main conjugate between Operations and Retail groups in managing cross orders, promotional stock and ad hoc queries.
* Actively participate and contribute to business development and project initiatives as required.
* Report weekly, monthly and quarterly both formally and informally, to an agreed timetable and format.
* Operate as a team player and positively contribute to achieving growth targets of the business.
* Support activities, including order processing, liaising with Operations on deliveries and dispatch.
Requirements
* Customer Service : Strong communication and interpersonal skills to manage client relationships and resolve inquiries effectively.
* Data Analytics & Reporting : Proficiency in analyzing and interpreting data to produce actionable insights and reports.
* Excel & Power BI : Advanced Excel skills required, with Power BI or similar tools being a strong advantage.
* Account Management : Some experience in managing client accounts, with a focus on balancing client needs and business goals.
* Collaboration : Ability to work well with cross-functional teams, manage multiple priorities, and deliver results efficiently.
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