Location:
UK & Ireland
Employment Type:
Full-time
Reporting to:
Director, Destination Strategy
Who We Are
TOPOSOPHY is a leading destination development, marketing, and placemaking agency shaping how places thrive.
With projects in over 36 countries, we collaborate with governments, businesses, and global organizations like EBRD, USAID, UNDP, ETC, Mastercard, and UNWTO to transform destinations into sustainable, vibrant places that attract visitors and enhance community well-being.
The Role
We are looking for a
Project Manager
to oversee and coordinate the successful delivery of
destination strategies, marketing plans, tourism policies, and placemaking projects
.
This role will focus on
project management, client account coordination, and strategic insight
, ensuring that our work meets the needs of
destination management organizations (DMOs), tourism authorities, and public-private partnerships
.
You will work closely with the
Director, Destination Strategy
, as well as clients, researchers, marketing specialists, and cross-functional teams, to ensure that projects are delivered on time, on budget, and with maximum impact.
This is a
client-facing role
, requiring strong relationship management, strategic thinking, and the ability to translate insights into actionable recommendations.
Key Responsibilities
Project & Client Account Management
Lead multiple projects from
initiation to completion
, ensuring alignment with client objectives and strategic goals.
Act as the
primary point of contact
for clients, maintaining strong relationships and ensuring expectations are met.
Develop and manage
project timelines, deliverables, and budgets
, ensuring smooth execution and high-quality outcomes.
Oversee
contract management, reporting, and financial tracking
, ensuring projects remain within scope.
Coordinate internal teams and external partners to ensure the timely delivery of
destination strategies, marketing plans, and tourism policies
.
Use
Monday.com
or similar project management software to track project progress, assign tasks, and ensure seamless collaboration across teams.
Destination Strategy & Policy Implementation
Lead the development and execution of
destination strategies and tourism policies
, ensuring they are data-driven and actionable.
Conduct
market research, competitive analysis, and visitor segmentation
to inform strategy recommendations.
Work with researchers and analysts to translate insights into
clear strategic roadmaps and implementation plans
.
Ensure that sustainability, inclusivity, and innovation are embedded in all destination strategies.
Destination Marketing Plans & Campaigns
Develop and oversee
destination marketing plans and promotional campaigns
to enhance visitor engagement and economic impact.
Collaborate with the
marketing team, content creators, and digital strategists
to craft compelling campaigns.
Ensure that research and data-driven insights inform
campaign messaging, audience targeting, and brand positioning
.
Track the performance of marketing initiatives, analyzing engagement and visitor conversion metrics to refine strategies.
Identify best practices in
destination branding, storytelling, and experience design
to support marketing efforts.
Stakeholder Engagement & Facilitation
Organize and lead
client workshops, stakeholder meetings, and visioning sessions
, ensuring all voices are heard.
Facilitate engagement with
DMOs, tourism boards, government agencies, and private-sector partners
to align on objectives.
Manage public consultation processes, ensuring that community and industry feedback is integrated into strategy development.
Process Optimization & Business Growth
Identify
opportunities for new client services and business development
, supporting the Director in expanding TOPOSOPHY's reach.
Improve internal processes for project delivery, ensuring efficiency and best practices are followed.
Stay up to date with
destination trends, policy shifts, and emerging opportunities
in tourism and marketing.
Key Skills & Qualifications
Project & Account Management:
Proven ability to
manage complex projects, budgets, and client relationships
.
Destination Strategy & Policy Expertise:
Understanding of
destination management, tourism marketing, and policy planning
.
Marketing & Campaign Development:
Experience in developing
destination marketing plans, promotional campaigns, and brand strategies
.
Strategic Insight:
Ability to
translate research, visitor data, and market intelligence into actionable recommendations
.
Stakeholder Engagement:
Strong experience in facilitating
multi-stakeholder projects and managing public-private partnerships
.
Problem-Solving & Adaptability:
Ability to anticipate challenges and implement solutions that keep projects on track.
Communication & Presentation:
Ability to
clearly present insights, lead discussions, and write compelling reports
.
Financial & Contract Oversight:
Experience managing
project budgets, contracts, and financial reporting
.
Project Management Software:
Experience using
Monday.com
for task tracking, team coordination, and project progress monitoring.
Bachelor's or Master's degree in
tourism, urban planning, marketing, business administration, project management, or a related field
.
5+ years of experience in
project management, client account management, or strategic consulting
, ideally in
tourism, destination development, or destination marketing
.
Experience working with
DMOs, government agencies, tourism boards, or economic development organizations
.
Strong ability to
facilitate stakeholder meetings, lead workshops, and present findings to high-level decision-makers
.
Experience in
destination marketing strategy development, branding, and tourism promotion campaigns
.
Proficiency in
budget planning, financial oversight, and reporting
.
Fluent in
English
(additional languages are a plus).
Competitive salary and private health insurance
Work on global projects that impact destinations worldwide
Career growth and mentorship in a dynamic, collaborative environment
Flexible work arrangements (remote/hybrid options available)
Professional
equipment allowance
to ensure you have the tools you need to perform at your best
Professional development courses allowance
to support continuous learning and career growth
A diverse, international team shaping the future of destinations
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