About the Role
Working within the Corporate Affairs function, the
Corporate Responsibility Manager
is responsible for delivering the client's community strategy through the planning and operational delivery of community programmes, and by supporting store managers to develop strong community relations nationwide.
The Corporate Responsibility Manager works across the business with Retail, Distribution, Commercial, PR, Internal Communications, and Customer teams to deliver effective, integrated plans that bring positive benefits to communities nationwide, while also engaging colleagues, customers, and local groups.
We're looking for a passionate and strategic
Corporate Responsibility Manager
to lead the delivery of the client's flagship community investment programmes. This role is pivotal in driving social impact, strengthening community relationships, and aligning charitable initiatives with the client's values and business goals.
You Will Be Responsible For
Community Fund
* Oversee the strategic direction and day-to-day management of the Community Fund.
* Collaborate with local stores, community groups/charitable causes, retail area managers, regional community colleagues, and other internal stakeholders to develop and execute campaigns that raise awareness and encourage community engagement.
* Coordinate with agencies and stakeholders to ensure the necessary information is collected to maximise efficiencies and impact for the groups involved.
* Manage and respond to ad-hoc donation requests from community groups.
Supporting Children Initiative
* Oversee the management of the Supporting Children initiative through effective collaboration with charity partners and internal functions to ensure stakeholder needs are met and successes are communicated.
National Charity Partnership
* Manage the relationship with the client's chosen national charity partner, ensuring alignment of goals and mutual value.
* Develop and oversee fundraising campaigns, working collaboratively with stores and internal teams to ensure successful outcomes.
* Lead the delivery of fundraising, volunteering, and awareness campaigns.
* Coordinate national campaigns and events, ensuring high visibility and participation across the store network.
* Evaluate partnership outcomes and recommend improvements for future campaigns.
General CSR Leadership
* Act as a CSR ambassador within the business, promoting responsible practices and community engagement.
* Work closely with internal teams (e.g., Customer, People, and Retail Support) to integrate CSR into broader business strategy.
* Develop responsive ad-hoc plans to support communities in times of need (e.g., crisis response during floods, etc.).
* Stay informed on CSR trends, legislation, and best practices to inform programme development.
* Manage community budgets and financial operations, including donation processes, cheque presentations, and lodgement tracking.
* Capture and report impact data from all key programmes.
* Represent the client at external forums, panels, and stakeholder meetings, as required.
You Will Need
* Proven experience in CSR, community investment, or charity partnership management.
* Strong project management and stakeholder engagement skills.
* Excellent communication and presentation abilities.
* Analytical mindset with experience in impact measurement and reporting.
* Passion for social impact and community development.
* Experience working in a fast-paced, collaborative environment.