Front Office Manager Role
The Front Office Manager will oversee the efficient operation and objectives of the Front Office department, directing daily activities and ensuring all guests' needs are met.
Main Responsibilities:
* To maximise guest satisfaction strategies, make informed suggestions that drive positive results.
* By supporting upselling initiatives, contribute to revenue growth and enhance hotel profitability.
* Mentor and train new team members to develop their skills and confidence.
* Work closely with the Front Office Team to bring forward-thinking solutions that benefit the hotel and its guests.
Benefits:
* Enjoy special rates on hotel rooms across the UK & Europe.
* Be part of a company-wide recognition scheme that rewards outstanding performance.
* Participate in a talent referral scheme that fosters collaboration and employee engagement.
* Experience Thank You Week, a celebration of appreciation and gratitude.
* Access an ongoing wellbeing calendar that promotes health and wellness.
* Benefit from regular job-related training programmes that support your professional development.