Role: Freight Operations Assistant
Location: Dublin City Center
Terms: Full-time permanent, office-based, normal hours
Salary: €34-38,000
A well-established, city centre-based freight forwarder is now seeking an experienced Freight Operations Assistant. Applicants must have at least two years of experience working in a similar environment/position in the local market.This role is in-house, working with a team processing documentation and managing Import & Export shipments, whether FCL / LCL / Air freight & Project cargo.
Minimum Requirements:
* Receive and process Import / Export shipments through coordination of the Management
* Process booking confirmations in a timely fashion and in the format & procedures of the Company.
* Update the CRM reporting system on a daily basis.
* Arrange Transport for collections/deliveries & organise Customs Clearance through our brokers.
* Provide support and assistance to the Sales Dept. in relation to client requirements
* Respond to all client queries promptly & efficiently
* Send weekly tracker reports to clients
* Liaise with both the Sales & Management teams on a weekly basis in relation to client feedback
* Update & Post vendors invoices in the SAGE accounting system.
* To manage and develop relationships with Overseas Agents & Contacts
* Maintain close contact with all clients through phone & email efficiently
* Have the ability to liaise with clients on pending / upcoming loads and sailing requirements
Responsibilities & Duties:
* Minimum of two years of experience working in a similar environment/position in the local market.
* Working knowledge and experience of using the Azyra Shipping software
* Fluent English with an excellent phone manner is essential.
* Strong time management skills & ability to work under pressure
* Proven ability to work as part of a Team
* Attention to detail and accuracy is essential
* Good working knowledge of Microsoft Office.
* Organizational skills and ability to keep clients updated on all services provided by the company.
* Knowledge to SAGE accounting systems is preferable, though not essential
For a confidential discussion on this or any other current opportunity, please contact Nicola Murphy
IAC-Jun25
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