AWS has successfully launched the European Sovereign Cloud (ESC), marking a significant development in Utility Computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building, operating and evolving operations and development teams dedicated to delivering high‑availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/
Responsibilities
Your responsibilities will encompass overseeing the ongoing operations and expansion of the ESC, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day‑to‑day operations, and ensuring continuous improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on‑call” rotations to resolve incidents occurring out‑of‑hours.
Throughout the week you will review the operational health of services, identify anomalies and craft actionable bug reports, provide constructive feedback on change‑management documents, address the team’s operational backlog, develop and test scripts to enhance workflows, and educate peers on the complexities of the European Sovereign Cloud to foster a culture of mutual understanding. You will also participate in 24x7 on‑call responsibilities, root‑cause issues, and maintain resilient, fault‑tolerant systems.
Eligibility Requirements
Fluency in written and spoken English is required.
Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
Amazon will provide relocation support for successful applicants relocating within the European Union.
Employees will participate in an On‑Call rota.
Basic Qualifications
Experience in Linux OS and network troubleshooting, or experience in networking administration and troubleshooting.
Experience in Python, Perl, or another scripting language.
This role requires you to be a national of an EU member state.
Preferred Qualifications
Bachelor's degree in Computer Science or other technical degree or related experience.
Able to read scripts or code with comments to understand how something should be operating.
Able to execute standard operating procedures and following operational best practices.
Knowledge or experience operating services in AWS or other cloud systems or services and Infrastructure as Code (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar).
Knowledge or experience operating 24x7 high‑availability, distributed software applications, performance tuning software applications and optimizing fleet utilization and monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar).
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