Cargo Team Member
Are you a motivated individual looking to grow your career in the aviation industry? We have an exciting opportunity for a Cargo Agent to join our team.
Our cargo department is responsible for managing all cargo operations for Aer Lingus and other IAG airlines. Based in Dublin Airport, you will be part of a dynamic team that handles a wide range of cargo, from life-saving medical products to valuable pharmaceuticals.
Your role will involve:
· Maintaining high standards of quality customer service by following organisational guidelines
· Projecting a professional image to customers and responding to queries in a timely manner
· Contributing to team effort by accomplishing related tasks
· Providing feedback to Line Management
· Flight pack documentation preparation & data capture
· Ensuring office administration tasks are handled efficiently and accurately
· Completing Health and Safety, Security and operational training as required
· Adhering to proper Health and Safety, Security and operational practices and procedures
Requirements
· Some experience in a customer-facing environment
· Comfortable working with IT Applications including Microsoft Office, basic keyboard skills with a strong attention to detail
· Strong communication skills both written and verbal with a proven ability to present facts clearly and objectively
· A high level of energy, flexibility and enthusiasm combined with the ability to learn new skills quickly
· Proven ability to deliver excellent customer service
· Proven ability to work on own initiative while contributing effectively as part of a team
· Strong interpersonal skills with the ability to build and maintain positive working relationships
· Fluent in English, both written and spoken
· Eligible to live and work in the EU
· Hold a current valid driving licence or passport
· Provide 2 verifiable references
· Able to pass a strict airport security vetting procedure which includes a 5 year background check* or be in possession of a current airside pass for Dublin Airport
*If you are a non-Irish Citizen, you will need to be in possession of a current police disclosure certificate from your home country. If you have lived outside the Republic of Ireland for more than 6 months you will also be required to hold a current police disclosure certificate from that country/countries
What We Offer
· Competitive salary
· Generous paid annual leave
· Heavily discounted staff travel privileges
· Prime location in Dublin Airport
· Employer pension contribution to a Defined Contribution Pension Scheme
· Life assurance cover
· Income protection cover
· Paid sick leave
· Employee assistance program
· Cycle-to-Work scheme and Tax Saver Scheme
· Subsidised dry cleaners and various airport discounts
· Learning & Development support through a catalogue of courses
· Opportunity to work in a team environment and to grow your career in Ireland's only 4 star airline
Job Type
Full-time, Fixed term
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