About the role
We're a small, established consultancy delivering programmes and projects across productivity/Lean, digital transformation, sustainability, and people & culture, working closely with Local Enterprise Offices (LEOs), public-sector programmes, and SME clients across Ireland.
As the business has grown, so has the need for strong operational coordination.
We're seeking a Part-Time Business Operations Lead to act as the backbone of delivery, ensuring projects run smoothly from onboarding through to close-out, while supporting finance, tendering, and internal improvement initiatives.
This is a hands-on, responsibility-heavy role — ideal for someone who enjoys making things work properly.
What you'll be doing hours per week)
Client Onboarding & LEO Liaison
* Act as the first point of contact for clients and LEOs during onboarding
* Set up clients, projects, and contacts in CRM and booking systems
* Ensure compliance with LEO-specific requirements (purchase orders, invoicing, reporting)
* Coordinate onboarding steps clearly and efficiently
Project Coordination & Tracking
* Schedule workshops, coaching sessions, and project milestones
* Track progress with consultants and delivery partners
* Check in regularly, maintain momentum, and flag risks or blockers
* Liaise with clients and LEOs to resolve issues as they arise
* Ensure timely and complete project close-out, including uploading final reports to submission platforms
Account Management & Relationship Support
* Maintain ongoing relationships with clients and LEOs during delivery
* Act as a trusted operational point of contact for queries and updates
* Ensure communication remains clear, professional, and responsive throughout each engagement
Internal Project Management
* Plan and manage internal improvement initiatives, such as:
* Systems changes
* Process automation
* Internal training or rollout projects
* Coordinate team members, set timelines, and track progress
* Maintain internal project documentation
* Report status and risks at management meetings
Finance, Supplier & Billing Administration
* Prepare and issue client invoices in line with project completion or billing cycles
* Track purchase orders and invoice status
* Liaise with the bookkeeper / accountant on billing and payments
* Manage supplier invoices, ensuring alignment with project hours and budgets
* Carry out basic credit control, following up on overdue invoices
* Support project-level payment reconciliation
Tendering & Proposal Support
* Maintain a structured library of tender templates and previous responses for public procurement
* Track tender opportunities and submission deadlines
* Coordinate inputs from management and consultants
* Ensure submissions are complete, compliant, and submitted on time
Continuous Improvement & Automation
* Identify opportunities to streamline finance, operations, and project workflows
* Support the adoption of automation tools to reduce manual effort
* Keep process documentation accurate and up to date
* Contribute to improving how the business operates day-to-day
What success looks like
After a few months in the role:
* Projects move smoothly from onboarding to close-out
* Consultants know what's happening and when
* LEOs and clients experience clear, professional coordination
* Billing and invoicing are timely and well-controlled
* Internal initiatives don't stall due to lack of follow-through
* Management has visibility without having to chase
Who this role suits
You're likely a strong fit if you:
* Have experience in operations, project coordination, or business administration
* Are highly organised and detail-oriented
* Are comfortable working across multiple projects at once
* Communicate clearly and professionally with clients and stakeholders
* Enjoy improving systems and processes
* Are confident working independently in a part-time role
Experience with consultancies, professional services, training providers, or public-sector–funded programmes is a strong advantage.
Who this role won't suit
This role is unlikely to suit someone looking for:
* A purely strategic or advisory position
* A narrowly defined admin-only role
* A role with little responsibility or decision-making
* Constant daily supervision
Location & working arrangement
* Ireland-based (Location within Ireland is flexible)
* Remote-first Hybrid
* 20-25 hours per week, with flexibility on how those hours are structured
* Occasional in-person coworking days and events as needed
Salary
€33,000 – €37,000 Pro rata (Depending on experience)
Job Type: Part-time
Pay: €33,000.00-€37,000.00 per year
Expected hours: 20 – 25 per week
Benefits:
* Company pension
* Sick pay
* Work from home
Application question(s):
* Are you currently located in Ireland?
Work authorisation:
* Ireland (required)
Work Location: Hybrid remote in co. kildare, CO. Kildare