Job Title: Customer Service Representative
At Uber, we strive to provide an exceptional experience for our riders. This is a core feature of our product and sets us apart from other companies.
The role involves helping and educating riders in a way that establishes trust with our community. We aim to resolve issues promptly while developing long-lasting relationships with our customers.
Key Responsibilities:
* Deliver high-quality service across multiple support platforms (email, chat, phone)
* Be a passionate advocate for riders answering any questions they may have
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